"The checkout person Gina was very helpful. She asked if I was a rewards member and I had thought I was because I received the texts/emails, but she checked to make sure I was actually earning points toward rewards. She was the first one who asked me to make sure."
"Gordmans is a fantastic store! I have been in there before and the staff is always super friendly! I’m go glad that you guys didn’t close!"
"I used to love going to Gordman's and then the bankruptcy. It was a place that I could get really cool decor for my house. Now the cool stuff has been replaced by a lot of baskets and crap. Where are the pretty vases? I'm a tall lady so the clothing has always been hit or miss for me. I used to always be able to find something in the big and tall section for my hubby and son. Now, not so much as the Big and Tall area is almost non existent. Now the store is set up like a Marshall's. It's not what I expect from Gordman's. I keep hoping that it will come back, but I'm losing hope. Also, one of your questions doesn't pertain to Gordman's anymore. You can only shop in the store as online shopping has been discontinued."
"I went to the changing room and Gina acted as if I was wasting her time. She was talking to another associate, and when I said I had 2 items, she was rude with me and looked at me like I was an idiot. Her body language and tone of voice was obviously rude. Also, I when I was in line, the woman in front of me was in her checkout, and she was also being rude to her. Not sure if this girl was just having a bad day or what, but that is not acceptable. I work in retail so I know what’s acceptable. Made me and my spouse feel very uncomfortable during my visit."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437”
"I love your seasonal area for the home! I visit during the fall just to enjoy all the products!"
"I enjoy visiting the store. There is always something new"
"I love this store. Always something g different!"
"I love gordman's.it is my favorite store to shop at.keep selling great priced products."
"I just love shopping there! The clothes are wonderful and very well made, I have purchased many casual tops there and have had many of them for 3+ years. I also love the affordable prices on name brand perfumes, colognes and makeup. I own many purses I bought there as well and they’ve held up very nicely-I have several Vera Bradley purses that cost 3 times more than any purse I’ve ever gotten at Gordmans and they are in much better shape than the Veras! My only complaint is I wish I could shop there more!"
"I always enjoy shopping at Gordmans I would just like to see a slight improvement in the plus size area with more dresses and skirts with matching tops that are colorful.Also UI would like to see more colorful plus size dresses"
"variety of unusual home goods which make decorating the home fun"
"Found a few things. Was hoping to find more and it took quite a bit longer to find less."
"I have always loved going to Gordman's for clothes. There are always great sales going on. I love the styles. I'm very picky when it comes to how my clothes look but I can always count on walking out with something."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"gordmans is one of the great shops that i visit they have great selection on items and cheap also such value for your buck"
"LOVE this store!! I live in Ohio and my boyfriend is currently working in Indiana so I get to shop here when I drive out to see him. I stop nearly every time I'm out since I discovered your store!"
A rep from Gordmans, Fort Wayne, IN, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”